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From277US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
4170 sq. feet 
Bed options:
1 King Size Bed
Coffee machine
Air conditioning
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Junior Suite
Max:
2 persons
4170 sq. feet 
Bed options:
2 Double beds
Coffee machine
Air conditioning
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Premium Junior Suite
Max:
2 persons
4170 sq. feet 
Bed options:
2 Double beds
Coffee machine
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cancun 6.4 mi
Airports
Cancun (CUN) 13.5 mi
Isla Mujeres (ISJ) 17.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Yoga class
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Ironing facilities

Media

  • AM/FM alarm clock
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Location

Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan Km 11.5, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1400 ft
Shopping Area
Flamingo Mall
1700 ft
Chetumal Km 36. 5
Water Park at The Grand
1400 ft
Blvd. Kukulcan
Parque Ventura Cancun
1400 ft
Restaurants
Pelicanos
800 ft
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
1200 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
1600 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
1200 ft
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
1600 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
1400 ft
Blvd Kukulkan Km 9
Come'n Eat
1400 ft
Blvd Kukulcan km 12.5
La Pizza
1400 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico

Reviews and Ratings

Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.0
Location
9.0
Service
9.0
Dining
7.2
Guest reviews
8.2/10
based on 5 reviews
4.5/5 based on 13384 reviews
8.6
8.6/10 based on 2523 reviews
#11 of 273 hotels in Cancun based on Tripadvisor
Sebastian
United Kingdom, March  2025
7.2/10

We had a lovely family vacation at a resort that offered great activities and a friendly atmosphere. The staff worked hard to keep everything clean and well-organized. However, we did experience some noise from nearby restaurants and not every meal was great. Overall, it was a nice stay, but some improvements would enhance our experience.

Rooms
7.0
Initially, we were given a room with a distracting view of the restaurant's back, but after requesting a change, we settled into a more comfortable room. Nonetheless, the pleasantness was slightly marred by noise and some maintenance issues like water pooling on the patio.
Service
8.0
The service was quite good, with helpful staff who tried their best to accommodate us, although it took a bit of time to process our room change request.
Location
7.0
The resort had a great location, though it's a bit noisy due to the proximity to entertainment areas. The setup was still convenient for family activities.
Dining
6.0
While we enjoyed some meals, particularly at the specialty restaurants, the buffet was often just okay, and there were long waits for the more popular dining options.
Facilities
8.0
The facilities were clean and included enjoyable activities like beach parties, but communication about events could be improved, as I missed some due to a lack of information.
Jessica
United Kingdom, November  2024
9.4/10

I had an amazing experience at this resort, especially with its friendly and engaging staff. The location is stunning, right on the beach with incredible views. The food was surprisingly excellent for an all-inclusive, though it would be nice to see a bit more variety. The amenities, including activities like water aerobics, added a lot to our stay. Overall, it was exceptional value, but the beach could use a bit more shade during peak hours.

Rooms
9.0
The junior suite was spacious and clean, with an ocean view that was just breathtaking. I appreciated the mini fridge stocked daily.
Service
10.0
Service throughout the resort was exceptional. Staff like Luigi and 'Sexy Jonathan' truly went above and beyond to make our stay enjoyable.
Location
10.0
The resort's location is absolutely perfect, right on the beach. Every evening was a delight sitting on our balcony, enjoying the sea breeze.
Dining
9.0
Dining exceeded my expectations, particularly at Restaurante Viaggio where we had some of the best meals, including a fantastic fillet.
Facilities
9.0
Facilities were great, with a variety of activities throughout the day and well-maintained pools that were perfect for relaxing.
Joe
United Kingdom, November  2024
6.4/10

We recently returned from our family vacation in Mexico, and while there were beautiful moments, the resort had some issues. Our first room was unfortunate, located directly above a buffet which led to unpleasant smells. After a long wait, we managed to switch to a better room, though it still had some quirks. The food was decent, but dining experiences varied greatly. Overall, it was a memorable trip, but I’d likely choose a different resort if we return.

Rooms
6.0
The overall room was spacious and well-maintained, but our first room was poorly located and filled with restaurant odors. The air conditioning units were effective yet quite loud when starting up.
Service
7.0
The front desk was slow to respond to our room change request, but the staff at the resort, especially in the restaurants, were friendly and accommodating.
Location
8.0
The location of the resort was nice, but we had some unfortunate experiences, including a trip outside that ended with my husband losing his bracelet.
Dining
5.0
While the food was decent, the dining experience was hit-or-miss, especially at the crowded Italian restaurant which had long wait times.
Facilities
6.0
The resort had amenities that were enjoyable, but there were some maintenance issues, such as water pooling on our patio during rain.
Jason
United Kingdom, November  2024
9.4/10

I had a fantastic experience at this resort! It was safe, clean, and beautiful, making it perfect for my first solo trip as a female. The staff were incredibly accommodating and friendly, and the amenities were just what I needed. My only downside was the need for more shade on the beach, as I had to wake up early to secure a palapa for some relief from the sun.

Rooms
9.0
The room was spacious and exceeded my expectations with a comfortable layout, including a bed, couch, and nice balcony.
Service
10.0
The customer service was top-notch! Everyone from the front desk to the bell boys were incredibly helpful and attentive.
Location
10.0
Nestled right in the hotel zone with easy access to the beach, this location was unbeatable for all the activities.
Dining
9.0
The dining options were impressive with a variety of cuisines and themed nights; every meal was enjoyable!
Facilities
9.0
The resort had two pools, a fitness center, and activities on the beach, making for a great time without any need to leave the property.
Charlotte
United Kingdom, October  2024
9.0/10

This resort offers a lovely atmosphere and great amenities for an all-inclusive experience. The cleanliness and scenic views are impressive, along with fantastic dining options. However, some aspects of the wedding planning process could improve, and the reception food did not reach the same standard as the a la carte restaurants. Overall, it’s a wonderful place to relax, especially for families and couples seeking a beautiful getaway.

Rooms
9.0
The rooms were clean, comfortable, and had beautiful views. We stayed on the VIP floor, which I highly recommend for its extra perks and access to a charming VIP lounge.
Service
10.0
The service was excellent; the staff was polite, attentive, and truly cared about our experience, making us feel special throughout our stay.
Location
10.0
The resort is in a fantastic location, right by the beach, allowing for stunning ocean views and easy access to various activities.
Dining
7.0
Dining was spectacular, especially with the variety of freshly prepared items in a la carte restaurants. However, I found the reception food a bit lacking compared to their other offerings.
Facilities
9.0
The facilities were well-maintained, including beautiful pool areas and a fantastic coffee shop that I loved visiting daily.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room