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Check rooms and rates
From287US$ /night
Check-in
12Mar2026Select date
Check-out
13Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
-
Close to the beach
Great
8.5
8.7
/10
4.6
3.8
/5

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt is a family-friendly beachfront resort featuring a variety of recreational activities, a water park, and comprehensive amenities. This 4-star Cancun hotel enjoys views of the Caribbean Sea and offers a range of services to ensure a pleasant stay.

Rooms & Amenities

Rooms at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt include premium bedding, air conditioning, and daily-restocked minibars. Options range from standard rooms to family suites designed for larger groups, accommodating up to five guests.

Dining & Leisure Options

Dining options include seven restaurants serving international and local cuisines, such as authentic Mexican and rustic Italian dishes. Guests can enjoy drinks at various bars, including the beachside bar and the lobby bar featuring live music.

Leisure Activities

The resort features two swimming pools, including an activity pool and a family pool with waterslides. Guests can engage in activities like beach games, yoga, and nightly entertainment shows throughout their stay.

Services & Amenities

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides services such as a 24-hour reception, room service, a fully-equipped fitness center, and amenities like babysitting. The property also features on-site shops and offers assistance with airport transfers for an additional fee.

“Here's a family-friendly escape in Cancun that truly surprised. With dedicated zones for kids and teens, plus a beachfront location, the property shines. Dining variety, from casual tacos to elegant sushi, is a real strength-a welcome perk for all-inclusive ease.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard 1 King Bed
2 persons
390 sq. feet 
1 King-size bed
Shower
Air conditioning
Junior Suite 1 King Bed Ocean View
2 persons
390 sq. feet 
1 King-size bed
Shower
Balcony
Junior Suite 1 King Bed
2 persons
390 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Junior Suite 2 Double Beds Ocean View
2 persons
390 sq. feet 
2 Double beds
Shower
Balcony
Click button to see more rooms
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt invites guests to a delightful array of dining venues where vibrant flavors and diverse culinary styles await. From Mexican favorites to Italian delights, each restaurant offers unique experiences and picturesque settings, ideal for indulging in exceptional meals by the ocean.
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Restaurant photo

Ventanas

International
Ambiance
Modern
Key Offerings
A versatile environment offering breakfast and lunch with stunning ocean views. This restaurant blends global cuisines in a relaxed setting, perfect for family gatherings or leisurely meals.
Reservation
No
Open daily for breakfast 7:00 AM - 11:00 AM and lunch 12:00 PM - 5:00 PM.

Viaggio

Italian
Ambiance
Not specified
Key Offerings
Authentic Italian dishes crafted with traditional recipes and a twist, ideal for a comforting and satisfying meal.
Reservation
No
Hours vary.

Casa de Rosa

Mexican
Ambiance
Not specified
Key Offerings
Discover local Mexican flavors in a lively atmosphere, showcasing the rich culinary heritage of the region.
Reservation
No
Hours vary.

At Sunset

American, European
Ambiance
Family friendly
Key Offerings
A welcoming atmosphere for families, offering a diverse menu with American and European favorites, perfect for all ages.
Reservation
No
Open daily from 12:00 PM - 5:00 PM and 6:00 PM - 11:00 PM.

Azul

Asian
Ambiance
Family friendly
Key Offerings
An exciting Asian menu featuring flavorful dishes perfect for dinner, creating a fun and lively dining experience.
Reservation
No
Open for breakfast 8:00 AM - 12:00 PM, and dinner 5:30 PM - 10:30 PM.

Cravings

Cafe
Ambiance
Family friendly
Key Offerings
A cozy spot for light bites and quick meals, perfect for a casual afternoon or late-night snack.
Reservation
No
Open daily from 11:00 AM - 7:00 PM.

Café México

Mexican
Ambiance
Family friendly
Key Offerings
A vibrant café offering all-day access with a focus on traditional Mexican delights, creating a welcoming atmosphere for family dining.
Reservation
No
Open 24 hours daily.

Brasas Grill

Mexican
Ambiance
Family friendly
Key Offerings
This casual grill specializes in lunchtime favorites with a uniquely bold flavor, offering a delightful break during a day poolside.
Reservation
No
Open daily for lunch from 12:00 PM - 4:00 PM.

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt Location

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Map view
Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1400 ft
Shopping Area
Flamingo Mall
1700 ft
Chetumal Km 36. 5
Water Park at The Grand
1400 ft
Blvd. Kukulcan
Parque Ventura Cancun
1400 ft
Restaurants
Pelicanos
800 ft
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
1200 ft
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
1600 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
1200 ft
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
1600 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
1400 ft
Blvd Kukulkan Km 9
Come'n Eat
1400 ft
Blvd Kukulcan km 12.5
La Pizza
1400 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Local Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Museo de Arte Popular Mexicano
Museo de Arte Popular Mexicano
6 minutes' walk
An art museum showcasing traditional Mexican crafts and art, ideal for culture enthusiasts and uniquely features diverse exhibits.
Yamil Lu'um Archeological Site
Yamil Lu'um Archeological Site
15 minutes' walk
A fascinating Mayan ruin overlooking the Caribbean, offering insight into ancient history and picturesque photo opportunities.
Cancun Wax Museum
Cancun Wax Museum
15 minutes' walk
A fun and interactive attraction featuring lifelike wax figures of celebrities, great for families and memorable photo sessions.
Coco Bongo
Coco Bongo
20 minutes' walk
A vibrant nightclub known for its extravagant shows and entertainment, perfect for nightlife lovers looking to enjoy a lively atmosphere.
Water Park at The Grand
Water Park at The Grand
5 minutes' walk
An exciting water park featuring slides and pools, perfect for families and thrill-seekers seeking a fun day under the sun.
Yoga Sessions at the Beach
9 minutes' walk
Relaxing yoga sessions available on Chac Mool Beach, ideal for those looking to unwind and rejuvenate with stunning ocean views.
Rental Bicycles
within 1 km
Bike rental services available for exploring bike-friendly paths nearby, offering a fun and active way to see the local area.
Interactive Aquarium
Interactive Aquarium
19 minutes' walk
An engaging aquarium experience where guests can interact with marine life, suitable for families and ocean enthusiasts alike.
Pelicanos
Pelicanos
3 minutes' walk
A casual beachside restaurant offering fresh seafood and Mexican flavors, known for its vibrant atmosphere and friendly service.
Bubba Gump
Bubba Gump
5 minutes' walk
A fun dining venue celebrating the movie 'Forrest Gump', serving shrimp dishes and unique cocktails in a family-friendly environment.
La Concha
La Concha
6 minutes' walk
A charming spot offering traditional Mexican fare with a modern twist, featuring an inviting ambiance and outdoor seating.
Big Fish Seafood Restaurant & Bar
Big Fish Seafood Restaurant & Bar
5 minutes' walk
A vibrant locale known for its fresh catch and unique seafood dishes, with a relaxed atmosphere - perfect for family dining.
The City Nightclub
The City Nightclub
20 minutes' walk
A popular nightclub featuring top DJs and vibrant shows, ideal for guests seeking an energetic nightlife experience.
Palazzo
Palazzo
20 minutes' walk
An upscale nightclub known for its luxurious atmosphere and themed parties, perfect for couples and those celebrating special occasions.
Interactive Aquarium
Interactive Aquarium
19 minutes' walk
A family-friendly venue offering an engaging experience with marine life, featuring shows and interactive exhibits for all ages.

Getting around
City Centre
Cancun16 min  ·  6.4 mi
Airports
Cancun International Airport (CUN)33 min  ·  13.5 mi
Isla Mujeres, Quintana Roo (ISJ)42 min  ·  17.3 mi
Access exclusive early booking discounts.
Choose your spa escape today!
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 4416 verified reviews
8.8/10
Great
86%
Recommend
Breakfast
8.5/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.5/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
9.4/10
Staff
9.2/10
Value for money
8.2/10
Pros
Friendly staff
Delicious breakfast
Poolside taco bar
Fun activities
Water slides
Cons
Leaking pipe
Dirty pool
Outdated property
Seaweed on beach
Guest reviews
based on 13384 reviews
4.5/5
based on 2045 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Check-in is at 15:00 and check-out is at 12:00.
What is the distance from Sunscape Cancun All-Inclusive Resort & Spa By Hyatt to Chac Mool Beach?
Chac Mool Beach is approximately 0.5 km from the hotel.
Does Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offer beach access?
The hotel provides direct beach access with personalized cabana service.
What recreational activities are available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Guests can enjoy scuba diving, snorkeling, and access to an on-site water park.
What dining options are available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel features five different dining options offering a variety of cuisines.
Is parking available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Free private parking is available on-site without reservation.
Which amenities can guests find in their rooms at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Rooms include a large flat-screen TV, air conditioning, and a fully-stocked minibar.
What services related to children's entertainment does Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provide?
The hotel offers a kids' club and children's play area for entertainment.
How far is Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from the nearest airport?
The hotel is approximately 25 km from Cancun International Airport.
Is Wi-Fi available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Free Wi-Fi is available throughout the hotel.

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