What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Check-in is at 15:00 and check-out is at 12:00.
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Sunscape Cancun All-Inclusive Resort & Spa By Hyatt, Cancun
351US$
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Key details
About the Hotel
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to the beach
Perfect
8.5
8.7
4.7
3.9
Loved by guests
"Love that the a la cartes don't require reservations and they offered kid options as well!"
"The beach itself is clean, accessible and looks like the pictures."
"The coffee bar was a hidden bonus here! If you love coffee this is the place for you."
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt is a
Rooms & Amenities
Rooms at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt include
Dining & Leisure Options
Dining options include
Leisure Activities
The resort features
Services & Amenities
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides services such as a
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite 1 King Bed
2 persons
36 m²
1 King-size bed and 1 Sofa bed
Shower
Balcony
room details
Junior Suite 2 Double Beds
2 persons
36 m²
2 Double beds
Shower
Balcony
room details
Standard 2 double beds
2 persons
36 m²
2 Double beds
Shower
Air conditioning
room details
Standard 1 King Bed
2 persons
36 m²
1 King-size bed
Shower
Air conditioning
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
Sports & Fitness
- Fitness centre
- Yoga class
- Aerobics
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Sauna
- Jacuzzi
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Sunscape Cancun All-Inclusive Resort & Spa By Hyatt invites guests to a delightful array of dining venues where vibrant flavors and diverse culinary styles await. From Mexican favorites to Italian delights, each restaurant offers unique experiences and picturesque settings, ideal for indulging in exceptional meals by the ocean.
Ventanas
International
Ambiance
Modern
Key Offerings
A versatile environment offering breakfast and lunch with stunning ocean views. This restaurant blends global cuisines in a relaxed setting, perfect for family gatherings or leisurely meals.
Reservation
No
Open daily for breakfast 7:00 AM - 11:00 AM and lunch 12:00 PM - 5:00 PM.
Viaggio
Italian
Ambiance
Not specified
Key Offerings
Authentic Italian dishes crafted with traditional recipes and a twist, ideal for a comforting and satisfying meal.
Reservation
No
Hours vary.
Casa de Rosa
Mexican
Ambiance
Not specified
Key Offerings
Discover local Mexican flavors in a lively atmosphere, showcasing the rich culinary heritage of the region.
Reservation
No
Hours vary.
At Sunset
American, European
Ambiance
Family friendly
Key Offerings
A welcoming atmosphere for families, offering a diverse menu with American and European favorites, perfect for all ages.
Reservation
No
Open daily from 12:00 PM - 5:00 PM and 6:00 PM - 11:00 PM.
Azul
Asian
Ambiance
Family friendly
Key Offerings
An exciting Asian menu featuring flavorful dishes perfect for dinner, creating a fun and lively dining experience.
Reservation
No
Open for breakfast 8:00 AM - 12:00 PM, and dinner 5:30 PM - 10:30 PM.
Cravings
Cafe
Ambiance
Family friendly
Key Offerings
A cozy spot for light bites and quick meals, perfect for a casual afternoon or late-night snack.
Reservation
No
Open daily from 11:00 AM - 7:00 PM.
Café México
Mexican
Ambiance
Family friendly
Key Offerings
A vibrant café offering all-day access with a focus on traditional Mexican delights, creating a welcoming atmosphere for family dining.
Reservation
No
Open 24 hours daily.
Brasas Grill
Mexican
Ambiance
Family friendly
Key Offerings
This casual grill specializes in lunchtime favorites with a uniquely bold flavor, offering a delightful break during a day poolside.
Reservation
No
Open daily for lunch from 12:00 PM - 4:00 PM.
Location
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Boulevard Kulkulkan Km 11.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
1.5
km
Landmark
Cancun Convention Center
1.5
km
Night club
Coco Bongo
1.7
km
Landmark
Yamil Lu'um Archeological Site
1.3
km
Landmark
Scorpion's Temple ruins
1.3
km
Landmark
Avenida Kukulkan
2.3
km
Museum
Cancun Wax Museum
1.4
km
Beach
Chac Mool Beach
750 m
Aquarium
Interactive Aquarium
1.6
km
Night club
The City Nightclub
1.6
km
Night club
Palazzo
1.8
km
Beach
Playa Marlin
2.1
km
Museum
Museo Subacuatico de Arte
2.3
km
Beach
Playa Forum
1.7
km
Landmark
Forum By The Sea
1.6
km
Shopping Area
Fashion Harbour
1.6
km
Mall
Luxury Avenue
2.4
km
Night club
Daddy'O
1.6
km
Landmark
Museo Sensorial del Tequila
2.3
km
Beach
Mandala Beach Club
1.7
km
Night club
Mandala Nightclub
1.7
km
Park
arte Garden
1.5
km
Mall
La Madonna
1.5
km
Landmark
Playa Lagarto
1.6
km
Gallery
Galeria Balance Cancun
1.9
km
Landmark
Marlin Beach
2.1
km
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
420 m
Shopping Area
Flamingo Mall
500 m
Chetumal Km 36. 5
Water Park at The Grand
410 m
Blvd. Kukulcan
Parque Ventura Cancun
420 m
Restaurants
Pelicanos
240 m
Blvd.Kukulan Km.11.5 Z.H.
Bubba Gump
340 m
Carretera Cancun-Chetumal Km 22 Cancun Airport
La Concha
470 m
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Big Fish Seafood Restaurant & Bar
340 m
Boulevard Kukulcan Kilometer 10. 3 Marina Punta Del Este
El Oriental
460 m
Blvd. Kukulcan Km 10.5 Zona Hotelera
Hong Kong
420 m
Blvd Kukulkan Km 9
Come'n Eat
420 m
Blvd Kukulcan km 12.5
La Pizza
420 m
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Explore Cancun
Local Activities and Dining
Museo de Arte Popular Mexicano
6 minutes' walk
An art museum showcasing traditional Mexican crafts and art, ideal for culture enthusiasts and uniquely features diverse exhibits.
Yamil Lu'um Archeological Site
15 minutes' walk
A fascinating Mayan ruin overlooking the Caribbean, offering insight into ancient history and picturesque photo opportunities.
Cancun Wax Museum
15 minutes' walk
A fun and interactive attraction featuring lifelike wax figures of celebrities, great for families and memorable photo sessions.
Coco Bongo
20 minutes' walk
A vibrant nightclub known for its extravagant shows and entertainment, perfect for nightlife lovers looking to enjoy a lively atmosphere.
Water Park at The Grand
5 minutes' walk
An exciting water park featuring slides and pools, perfect for families and thrill-seekers seeking a fun day under the sun.
Interactive Aquarium
19 minutes' walk
An engaging aquarium experience where guests can interact with marine life, suitable for families and ocean enthusiasts alike.
Pelicanos
3 minutes' walk
A casual beachside restaurant offering fresh seafood and Mexican flavors, known for its vibrant atmosphere and friendly service.
Bubba Gump
5 minutes' walk
A fun dining venue celebrating the movie 'Forrest Gump', serving shrimp dishes and unique cocktails in a family-friendly environment.
La Concha
6 minutes' walk
A charming spot offering traditional Mexican fare with a modern twist, featuring an inviting ambiance and outdoor seating.
Big Fish Seafood Restaurant & Bar
5 minutes' walk
A vibrant locale known for its fresh catch and unique seafood dishes, with a relaxed atmosphere - perfect for family dining.
The City Nightclub
20 minutes' walk
A popular nightclub featuring top DJs and vibrant shows, ideal for guests seeking an energetic nightlife experience.
Palazzo
20 minutes' walk
An upscale nightclub known for its luxurious atmosphere and themed parties, perfect for couples and those celebrating special occasions.
Interactive Aquarium
19 minutes' walk
A family-friendly venue offering an engaging experience with marine life, featuring shows and interactive exhibits for all ages.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Sebastian
United Kingdom,
March
2025
7.2/10
We had a lovely family vacation at a resort that offered great activities and a friendly atmosphere. The staff worked hard to keep everything clean and well-organized. However, we did experience some noise from nearby restaurants and not every meal was great. Overall, it was a nice stay, but some improvements would enhance our experience.
Rooms
7.0
Initially, we were given a room with a distracting view of the restaurant's back, but after requesting a change, we settled into a more comfortable room. Nonetheless, the pleasantness was slightly marred by noise and some maintenance issues like water pooling on the patio.
Service
8.0
The service was quite good, with helpful staff who tried their best to accommodate us, although it took a bit of time to process our room change request.
Location
7.0
The resort had a great location, though it's a bit noisy due to the proximity to entertainment areas. The setup was still convenient for family activities.
Dining
6.0
While we enjoyed some meals, particularly at the specialty restaurants, the buffet was often just okay, and there were long waits for the more popular dining options.
Facilities
8.0
The facilities were clean and included enjoyable activities like beach parties, but communication about events could be improved, as I missed some due to a lack of information.
Jessica
United Kingdom,
November
2024
9.4/10
I had an amazing experience at this resort, especially with its friendly and engaging staff. The location is stunning, right on the beach with incredible views. The food was surprisingly excellent for an all-inclusive, though it would be nice to see a bit more variety. The amenities, including activities like water aerobics, added a lot to our stay. Overall, it was exceptional value, but the beach could use a bit more shade during peak hours.
Rooms
9.0
The junior suite was spacious and clean, with an ocean view that was just breathtaking. I appreciated the mini fridge stocked daily.
Service
10.0
Service throughout the resort was exceptional. Staff like Luigi and 'Sexy Jonathan' truly went above and beyond to make our stay enjoyable.
Location
10.0
The resort's location is absolutely perfect, right on the beach. Every evening was a delight sitting on our balcony, enjoying the sea breeze.
Dining
9.0
Dining exceeded my expectations, particularly at Restaurante Viaggio where we had some of the best meals, including a fantastic fillet.
Facilities
9.0
Facilities were great, with a variety of activities throughout the day and well-maintained pools that were perfect for relaxing.
Joe
United Kingdom,
November
2024
6.4/10
We recently returned from our family vacation in Mexico, and while there were beautiful moments, the resort had some issues. Our first room was unfortunate, located directly above a buffet which led to unpleasant smells. After a long wait, we managed to switch to a better room, though it still had some quirks. The food was decent, but dining experiences varied greatly. Overall, it was a memorable trip, but I'd likely choose a different resort if we return.
Rooms
6.0
The overall room was spacious and well-maintained, but our first room was poorly located and filled with restaurant odors. The air conditioning units were effective yet quite loud when starting up.
Service
7.0
The front desk was slow to respond to our room change request, but the staff at the resort, especially in the restaurants, were friendly and accommodating.
Location
8.0
The location of the resort was nice, but we had some unfortunate experiences, including a trip outside that ended with my husband losing his bracelet.
Dining
5.0
While the food was decent, the dining experience was hit-or-miss, especially at the crowded Italian restaurant which had long wait times.
Facilities
6.0
The resort had amenities that were enjoyable, but there were some maintenance issues, such as water pooling on our patio during rain.
Jason
United Kingdom,
November
2024
9.4/10
I had a fantastic experience at this resort! It was safe, clean, and beautiful, making it perfect for my first solo trip as a female. The staff were incredibly accommodating and friendly, and the amenities were just what I needed. My only downside was the need for more shade on the beach, as I had to wake up early to secure a palapa for some relief from the sun.
Rooms
9.0
The room was spacious and exceeded my expectations with a comfortable layout, including a bed, couch, and nice balcony.
Service
10.0
The customer service was top-notch! Everyone from the front desk to the bell boys were incredibly helpful and attentive.
Location
10.0
Nestled right in the hotel zone with easy access to the beach, this location was unbeatable for all the activities.
Dining
9.0
The dining options were impressive with a variety of cuisines and themed nights; every meal was enjoyable!
Facilities
9.0
The resort had two pools, a fitness center, and activities on the beach, making for a great time without any need to leave the property.
Charlotte
United Kingdom,
October
2024
9.0/10
This resort offers a lovely atmosphere and great amenities for an all-inclusive experience. The cleanliness and scenic views are impressive, along with fantastic dining options. However, some aspects of the wedding planning process could improve, and the reception food did not reach the same standard as the a la carte restaurants. Overall, it's a wonderful place to relax, especially for families and couples seeking a beautiful getaway.
Rooms
9.0
The rooms were clean, comfortable, and had beautiful views. We stayed on the VIP floor, which I highly recommend for its extra perks and access to a charming VIP lounge.
Service
10.0
The service was excellent; the staff was polite, attentive, and truly cared about our experience, making us feel special throughout our stay.
Location
10.0
The resort is in a fantastic location, right by the beach, allowing for stunning ocean views and easy access to various activities.
Dining
7.0
Dining was spectacular, especially with the variety of freshly prepared items in a la carte restaurants. However, I found the reception food a bit lacking compared to their other offerings.
Facilities
9.0
The facilities were well-maintained, including beautiful pool areas and a fantastic coffee shop that I loved visiting daily.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
6
Number of rooms:
456
Former name
Gran Caribe Resort
FAQs
About Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
What is the distance from Sunscape Cancun All-Inclusive Resort & Spa By Hyatt to Chac Mool Beach?
Chac Mool Beach is approximately 0.5 km from the hotel.
Does Sunscape Cancun All-Inclusive Resort & Spa By Hyatt offer beach access?
The hotel provides direct beach access with personalized cabana service.
What recreational activities are available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Guests can enjoy scuba diving, snorkeling, and access to an on-site water park.
What dining options are available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
The hotel features five different dining options offering a variety of cuisines.
Is parking available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Free private parking is available on-site without reservation.
Which amenities can guests find in their rooms at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Rooms include a large flat-screen TV, air conditioning, and a fully-stocked minibar.
What services related to children's entertainment does Sunscape Cancun All-Inclusive Resort & Spa By Hyatt provide?
The hotel offers a kids' club and children's play area for entertainment.
How far is Sunscape Cancun All-Inclusive Resort & Spa By Hyatt from the nearest airport?
The hotel is approximately 25 km from Cancun International Airport.
Is Wi-Fi available at Sunscape Cancun All-Inclusive Resort & Spa By Hyatt?
Free Wi-Fi is available throughout the hotel.
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